Are you China Ready? Help is at hand…
Did you know that the number of people travelling between Beijing and Manchester has increased by 80% in the last 2 years? In 2017 alone, Chinese Visitors had a total expenditure in the UK of approximately £695 million*, with visitors reporting they appreciated support in the form of Chinese language facilities from their accommodation providers.
How many of these Chinese visitors are staying in your hotel?
At Peak, we want to help you to stand out from your competitors and attract more Chinese guests as YOU cater for their language needs by being ‘China Ready!’
Why choose our package?
- Having a dedicated Chinese web page will attract more guests directly to your hotel so that you no longer have to rely on Chinese Tour Operators.
- Helping them to feel cared for, supported and that you have gone above and beyond to make them feel welcome, will encourage them to recommend you to their friends and family.
- Increase your food and drink revenue by offering guests menus that they are able to understand in their own language.
- Provide consistently high standards of customer care in their native language.
- Provide an information sheet detailing all your services and more in your guests’ language.
- Just a one-time translation cost that can be used across your hotel.
- Have peace of mind thanks to your own dedicated 24hr telephone interpreting service that allows you to communicate with guests who don’t speak English. (Calls are charged based on usage at £1.50/minute.)
Get in touch with us today and our team can help you find the best package for your needs.
*Visit Britain, https://www.visitbritain.org/markets/china